Voice Services
 
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IVR Solution
The IVR solution of Digital Afrique Telecom is an interactive vocal server which allows clients to develop or host vocal applications on a solid and proven platform.

Key factors of our IVR products:
Our platforms can include one or several E1 cards which allow managing several simultaneous calls at the same time.
The applications developed are encrypted and protected against any un-licensed usage.

Call Center
Digital Afrique Telecom provides local Call centers for customer care:

It is a powerful and economic tool, useful for telemarketing and customer loyalty operations.

This solution can be useful for:

  • Customer support services
  • After sales services
  • Market investigations
  • Qualification of client data
  • Communication campaigns
  • Etc.


    • With Digi Call Center, you can personalize your offerings and make a difference for your customers.


    Call forwarding
    We have worked with several multinationals interested in gaining access to local numbers and call forwarding services. This has proven to be an easy and efficient way to raise productivity and give customers satisfaction.

     
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